This high level conference jointly organised by the Belgian Presidency and the European Commission will focus on

inter-active public services delivered on-line

and demonstrate how citizens and businesses can reap concrete benefit from them. 

Draft programme

29 November
9:30-10:00	Official Opening Exhibition eGovernment Applications by Erkki Liikanen, European Commissioner for Information Society and Enterprises and Rik Daems, Minister of Telecommunications, Public Enterprises and Participations, Belgium
10:00-12:00	Opening Session Chairs: Erkki Liikanen, European Commissioner for Information Society and Enterprises and Rik Daems, Minister of Telecommunications, Public Enterprises and Participations, Belgium  Keynote speakers: Henning Kagermann, Co-chair and Co-CEO, SAP Jim Murray, Director, The European Consumers' Organisation André Santini, Mayor Issy-les-Moulineaux, Chair of the Global Cities Dialogue (tbc.) João Pimenta da Veiga Filho, Minister of Communications, Brazil (tbc.)
12:00 – 14:30	Buffet lunch Exhibition visits
	Themes and Applications for Successful eGovernment
14:30 – 16:00	Thematic Session 1 Basic Conditions for e-Government Application 1 Management of tax/Spain Discussion Application 2:  Transmission of legal documents/Austria Discussion  Application 3:  Notice of removal/Population register/Finland Discussion  Thematic Session 2 Contract with Citizens and Business Application 1: National Health Service Direct/UK Discussion  Application 2:  WOZ Infodesk - Fiscal valuation of property/ The Netherlands Discussion  Thematic Session 3 Organising for e-Government  Application 1: Bremen government services/Germany Discussion  Application 2: Online Fiscal service/Italy  Discussion  Thematic  Session 4  eGovernment and participation  Application 1: Public service e-democracy/Sweden Discussion  Application 2: Participation in public decision making/Estonia Discussion
16:00-16:30	Coffee Break
16:30 – 18:00	Thematic Session 1 (cont’d) Application 4: eHealth services/Ireland Discussion  Application 5:  Danish public sector web sites/Denmark Discussion Thematic Session 2 (cont’d) Application 3: Public administration portal/France Discussion  Application 4:  ELOKET - Integrated electronic office/Belgium Discussion Thematic Session 3 (cont’d) Application 3: Federal services for information and communication technologies/Belgium Discussion  Application 4: e-Services to the teacher/France Discussion  Thematic Session 4 (cont'd) Application 3: Information about local elections/Germany Discussion  Application 4:  Mobile reporting of the urban environment/USA Discussion	Ministerial Meeting Declaration Taking eGovernment forward
18:00-19:30	Cocktail
30 November
9:00-11:30	Plenary Panel discussion on eGovernment possibilities for participation and inclusiveness eGovernment benchmarking results: Geoff Unwin, CEO, Cap Gemini (tbc.) Back-office re-organisation: Frank Robben, President, Board of Fedict, Belgium (tbc.) Towards an eGovernment platform
11:30-12:00	Coffee Break
12:00-13:00	Conclusions – eGovernment in eEurope 2002 and Beyond Report on the eGovernment challenges: Vivienne Jupp, Managing Partner, Global eGovernment services, Accenture Barcelona 2002: the Spanish Presidency (tbc.) Ministerial declaration and conclusions: Luc van den Bossche, Minister for Civil Service and Modernisation of Public Administrations, Belgium  Conclusions and eEurope Prize in 2002 announcement: Erkki Liikanen, European Commissioner for Information Society and Enterprises
13.00 -	Press conference
13:00-18:00	Exhibition visits